How can I off-board an investor?

In the case that you would like to off-board an investor, you can do so directly via the servicing platform.

At the Investor list, you can access all of your Investors. Select the “eye” symbol and select “Revoke”.

Once confirmed on the blockchain,this will revoke the Qualification for the user and they will no longer be able to sign in. 

Please note that in order to revoke qualification, the investor must not have the status of “Token holder”. You will need to Force transfer, Burn or redeem the tokens for the particular investor beforehand.

Once revoked contact the support team. we will ensure that any personal information is removed according to GDPR regulations.